Wednesday, February 4, 2009

US Bank_Jason Fortuny_Sharon Anderson


Subj:Check out Sharons_CRA_USBank Richard Davis CEO_FIAFEA &FIRREA
Date:2/4/2009 11:25:38 A.M. Central Standard Time
From:Sharon4Anderson
To:ecu@usbank.com
CC:Sharon4Anderson, askdoj@usdoj.gov, minneapolis@fbi.gov, tim.pawlenty@state.mn.us, attorney.general@state.mn.us
4Feb09
TO Richard K. Davis CEO US Bank % William Williamson, ecu@usbank.com
651-466-3000 Fax 612-03-0782
LEGAL NOTICE:
These overdraft fees are what started in Oct.08 contjrary to Federal reserve Rules.
HOWEVER as you are aware: FIAFEA & FIRREA - Google Search
US Banks are contrary to
FIRREA Document to delete accounts based on False Visa Information, to create default and or negative
Equiline Pymt.
Thank you for secure e-mail transferred pdf files etc. "but for" at this time
the $500.00 deposit, Pray tell on this small amount, Why are you refusing to debit the Mortgage Payments...... HOW AM I SUPPOSED TO PAY THE MORTGAGE, ?
"User ID information. U.S. Bank is maintaining a hold
on this account that will enable us to accept deposits, but prevent any
withdrawals from occurring. "
As this is a 2nd Attempt to disable Accounts, it is premature to apply for yet another checking account, until the Criminal Issues of apparent ID Theft has occurred.
THEREFORE: the only withdrawals on this account will be for the Mortgage due on the 10th of each and every month.
AFFIANT: is not going to open yet another acct. has excellent Firewalls, PC Protection.
Feb 6, 2008 ... On the same day of my bad experience at US Bank, I wrote a letter to the ... for Richard K. Davis Chairman, President and CEO U.S. Bancorp ...
www.rfjason.com/article/continued_us_bank_screw-you-overdraft_protection - 13k - Cached - Similar pages -
Memorandumn of US Banks peculiar Practices

But, then I got a letter from the CEO office. The photo of the letter is here, and the text is below:

http://www.rfjason.com/temp/usbank.jpg

Dear Mr. Fortuny:

Thank you for your letter addressed to Mr. Richard K. Davis, Chairman, President and CEO of U.S. Bancorp. I have been asked to provide you with a response on behalf of Mr. Davis and the other recipients of your correspondence.

Foremost, please accept our sincere apologies for the service experience provided at U.S. Bank's Kirkland branch office. We are troubled by any instance when a customer feels that our personnel failed to deliver on our commitment to service, and your letter clearly details an experience that was not favorable. Our office has provided a copy of your complaint to Mr. Derek Pender, Bellevue Metro District Manager, and we understand that Jamie Cox has recently been in contact with you about this matter.

U.S. Bank makes every effort to ensure that our employees have the tools and support necessary to promptly and accurately address the questions and concerns our customers may pose, and we regret that your visit to the branch did not leave a more favorable impression of our products and services.

As you may already be aware, U.S. Bank has honored your request to opt out of our general overdraft limits for your account, and this designation will remain in effect unless you inform us otherwise. However, we request that you immediately return the original copy of our internal procedure for this service. Please return this document to my attention at our letterhead address. The documentation for U.S. Bank's policies and procedures is proprietary information, and you are hereby notified to not copy or disseminate this procedure.

We appreciate that you took the time to share your concerns, and look forward to the opportunity to better meet your expectation in your future.

Sincerely,
William Williamson
Executive Communications
for Richard K. Davis
Chairman, President and CEO
U.S. Bancorp


cc: Derek Pender, Bellevue Metro District Manager, Jamie Cox, Branch Manager, Kirkland Office

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